Delivery Information

Most of our products are available for our next day delivery service, but products take our highly qualified chefs a little longer to freshly prepare – therefore please allow upto 72 hours for delivery. Although you may have to wait a little longer on certain products, we believe you would prefer freshly produced, nutrition rich products, that are prepared to order – rather than frozen products filled with salt and water, that you will probably find in most supermarkets.  Please be aware we can not offer delivery on Monday or Sundays due to our courier not being able to collect from us.      


TRACK YOUR ORDER

Once your order has been processed you will receive an email from our courier with all the details of your delivery, with full tracking access.  With DPD you can choose your day for delivery, and will be notified with a 1 hour delivery time slot on the day of your delivery. With the DPD tracking system you can check your parcels location with the courier that will be shown via google maps!

 

Not going to be in? Don’t worry, with DPD all parcels can be left in a designated safe place or with a neighbour, with a picture of where the parcel has been left sent to your phone.

To find out more about DPD please Click here

 


Keeping your delivery fresh!!

At mrf foods we pride ourselves in freshness, and we want to ensure our products arrive to you, the way they left us.  To ensure this we use the following measures;   


Ø  Top quality temperature controlled boxes - Our insulated boxes are made from closed cell polyethylene, keeping products under 4 degrees for 48 hours.


Ø  Hydrated gel ice sheets - They are specifically designed for the food shipment market and with the end user in mind. The Ice Sheets are hygienic, and totally non-hazardous in use and for carriage purposes. They are made from a food grade film with sterile contents.  

Ø  Bubble wrapping – To ensure your products aren’t damaged in transit, we carefully bubble wrap it, ensuring it arrives in pristine condition.    


Although our packaging allows 48 hours for delivery, you will receive your package within 24 hours of it leaving our stores.  


All meals can be refrigerated for up to 3 days. Meals being consumed after 3 days of receiving, must be froze. 
Example of 12 meal order eating 2 meals a day......


Step 1: Keep 6 meals in the fridge and consume within 3 days.
Step 2: Freeze the remaining 6 Meals
Step 3: Defrost all frozen meals and place in the fridge 
Step 4: Consume within 3 days of defrosting


#TeamMRF